These Terms and Conditions (“Terms”) govern your access to and use of our e-commerce platform and local store services. Please read these Terms carefully before engaging with our services.

1. Acceptance of Terms:

By accessing our website, making a purchase through our e-commerce platform, or engaging with our local store, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

2. Product Information:

We strive to provide accurate and up-to-date product information on our website and in-store. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content.

3. Ordering and Payment:

Orders placed through our e-commerce platform are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason. Payment is due at the time of purchase, and we accept various payment methods both online and in-store.

4. Shipping and Delivery:

For e-commerce orders, please refer to our Shipping Policy for details on shipping costs, delivery times, and locations served. In-store purchases are subject to local terms and conditions.

5. Returns and Refunds:

Our Return and Refund Policy governs the process for returning items and seeking refunds. Please review this policy to understand your rights and responsibilities.

6. Privacy Policy:

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and disclose your personal information. By using our services, you consent to our privacy practices.

7. Local Store Policies:

For purchases made at our local store, additional terms may apply. These terms will be communicated in-store and are supplementary to these overall Terms and Conditions.

8. User Accounts:

If you create an account with us, you are responsible for maintaining the confidentiality of your account information. You agree to accept responsibility for all activities that occur under your account.

9. Intellectual Property:

All content on our website and in-store, including but not limited to text, graphics, logos, images, and software, is the property of our company and is protected by intellectual property laws.

10. Modification of Terms:

We reserve the right to update, modify, or replace these Terms at any time without prior notice. Your continued use of our services constitutes acceptance of any changes.

11. Governing Law:

These Terms are governed by and construed in accordance with the laws of Chennai jurisdiction. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Chennai jurisdiction.

By using our e-commerce platform or engaging with our local store services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions, please contact us at Marsai Innovative Automation Technologies, No.134/3B, Krishna Industrial Estate, Mettukuppam, Vanagaram, Near Porur Garden Phase 2, Chennai – 600 095..